OUR SERVICES
PAD PRINTING AND INJECTION
FROM INK
WTS has more than 10 years of experience in the manufacture and installation of machines at the
world. We provide full service and support for digital printing needs,
pad printing, labelless printing and laser plate engraving. From technical support to
application consulting, the WTS SUPPLIERS service team ensures that the processes of
decorating your products are executed as efficiently as possible from start to finish.
Meet your WTS SUPPLIERS service team!
DIGITAL CLASS SUPPORT
WORLD
Conveniently located 20 minutes north of Boston Logan International Airport, our WTS Suppliers service team can provide on-site service and support at any time. WTS Suppliers has more than 50 dedicated digital professionals, including technicians and engineers working to provide the best service to our customers. On average, 94% of digital machine service cases are resolved the same day. At WTS Suppliers, you are always working and talking with a highly trained service professional. Learn more from one of our digital service professionals about what it takes to meet your digital printer service expectations.
APPLICATION CONSULTING
Our team of in-house application consultants work to provide print samples before you purchase a machine, ink, or other ancillary system. Our in-depth knowledge of different substrates allows us to suggest, test and submit a comprehensive report on adhesion testing methods and results for each. This differentiating factor makes our clients the fastest in the market. Hear one of our experts discuss ink adhesion testing methods for digital printing.
Whether you’re a promotional products printer, print shop, or direct-to-consumer, custom color matching is a must. Our custom color mixing specialists work with your PMS color as well as our machines to get the closest match possible.
MANUFACTURING OF CUSTOMIZED TEMPLATES
WTS Suppliers produces custom accessories for a variety of products, from promotional products to industrial products and cups. We will measure your products and create the perfect tools to ensure your product stays in place for the perfect print.
TRAINING AND ADVICE
We require all companies that purchase a digital machine to undergo training either at our facility or at your location. Our philosophy is to help you throughout your process. To help you further, we have a dedicated User Support Portal that is provided to provide you with detailed information on FAQs, training guides, and more.
WORKFLOW AND LINEARIZATION ASSISTANCE
Since our digital machines are industrial-sized, we’ll help you review your floor plan to suggest the perfect allocation of your resources. If you have multiple digital machines, we can also calibrate them to produce the same image quality.
MEET OUR
DIGITAL EXPERTS
Our digital team is made up of more than 20 technicians around the world who can help you from setup to troubleshooting.